Support Center – GMTS Group

Support Center

Get help with your GMTS products and services

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Documentation

Comprehensive guides and manuals for all products

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FAQ

Quick answers to common questions

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Frequently Asked Questions

How do I set up my Starlink Maritime system?

Setting up Starlink Maritime involves mounting the antenna, connecting to power, and configuring the router. Our detailed setup guide includes step-by-step instructions and troubleshooting tips.

What warranty do GMTS products come with?

All GMTS products come with a minimum 12-month warranty. Premium products include extended warranty options. Contact us for specific warranty details for your product.

How do I get dealer pricing?

To access dealer pricing, you need to apply for our dealer program. This involves meeting certain criteria and signing a dealer agreement. Contact our sales team to get started.

Do you provide installation services?

Yes, we offer professional installation services for all our products. Our certified technicians can handle marine, mobile, and enterprise installations throughout New Zealand.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and can arrange payment plans for larger purchases. Business customers can apply for credit terms.

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Other Ways to Get Help

Phone Support

Call us directly for immediate assistance

+64 9 553 7424

Live Chat

Chat with our support team online

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Email Support

Send us an email for detailed help

support@gmts.io

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